Returns & Exchanges

At Dr. Berg, we stand behind our products with a 30-day money-back guarantee to ensure your complete satisfaction with your health journey. If you are not entirely happy with your purchase, we make the return and exchange process simple and transparent.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via our online portal or email with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that the RMA number is clearly marked on the outside of the box.

• 3.
  Ship the Item

  Send your return package using a trackable shipping method to the fulfillment center address provided by our support team.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.